This study used a mixed-methods approach, combining both qualitative and quantitative data collection and analysis methods. Twitter data was collected using the Twitter API, with a focus on hashtags related to Desi culture (e.g. #Desi, #Bollywood, #Cricket). A total of 10,000 tweets were collected over a period of two months.
Kim, J. (2018). AI-powered chatbots on social media: A study of user engagement. Journal of Interactive Marketing, 42, 1-15. desi ai twitter
The existing literature on social media and Desi culture has primarily focused on the ways in which social media platforms are being used to connect with and express Desi identity (Kumar, 2019; Sharma, 2017). Studies have shown that social media platforms provide a space for Desi individuals to connect with others who share similar cultural backgrounds and interests (Das, 2018). This study used a mixed-methods approach, combining both